Payment

Payment Policy

For The Ordinary customers, the sections below set out currency, payment methods, and refunds.

Our approach at The Ordinary to billing checks
Secure payment information is processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

refunds and payment help at The Ordinary
Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

currency and methods at The Ordinary
About Credit/Debit Card

currency and methods at The Ordinary
Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theacdinary.shop or 3057937673.

secure processing at The Ordinary
Transactions and displayed prices use USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theacdinary.shop
Phone: 3057937673
Physical address: 1482 Gervais St, Columbia, South Carolina, 29201, United States